WHAT COUNTRIES DO YOU SHIP TO?
We ship to the US, Europe, Australia, New Zealand Canada, Hong Kong, Japan, Singapore, Ecuador, Mexico and more.
WHERE DO YOU SHIP FROM?
All orders are processed and distributed from our headquarters in Berlin, Germany.
WHAT SHIPPING CARRIER DO YOU USE?
All items are shipped via German Post services or DHL.
HOW MUCH DOES THE SHIPPING COST?
The shipping rates start with €4.35 to any destination worldwide.
€4.35 - parcel max. weight 0.5kg (17.6oz)
€10.35 - parcel max. weight 1.0kg (35.2oz)
€21.00 - parcel max. weight 2.0kg (70.5oz)
€48.00 - parcel max. weight 5.0kg (176.3oz)
The shipping rate can also be seen while checkout, right before you confirming the order. No worries, if you don't like the price, you still can cancel it :)
HOW LONG DOES IT TAKE TO ARRIVE AT MY ADDRESS?
Europe - within 2-4 business days
The rest of the world - in 5-9 business days.
HOW DO I ORDER?
1. You submit your order and get an immediate order confirmation email.
2. We'll process the order within next 1-3 days and ship it with Deutsche Post (German Post) or DHL (depends on the weight of the package).
3. You will receive a shipping confirmation email with a tracking number.
Do you have more questions about the shipping process? Don't hesitate to ask.